1. How do we go about placing an order? A: Orders can be placed online, over the phone, by email to [email protected] or fax to 02 9569 0600. We only accept MasterCard and Visa. Government bodies can make payment on a 30 day account. 2. Can we cut it and will it fray? A: You can cut it with sharp scissors, a Stanley knife or hot knife. The inner material is PVC and will not fray, you can glue or tape the edge stitching to prevent unraveling. 3. Can I raise a purchase order? A: We accept purchase order requests from government agencies and facilities, councils, schools and universities. 4. Do you have a distributor local to us? A: No, it is all dispatched from our warehouse in Sydney, Australia” . However we ship both nationally and internationally. 5. Does it stick to floorboards or do you have a product that will? A: Tripsafe for carpet does not stick to hard floors but Tripsafe for Hard floors is now available on this site 6. How long will it take to ship to me? A: We pack and ship every business day. Depending on your location, average delivery times are 1-5 business days on the East Coast and 4 to 6 days to the West Coast and Tasmania. Rural and remote areas take up to 7 days. 7. Can I return the product if I am not satisfied? A: Should you wish to return a Tripsafe cable cover you must email or phone us and send the item back to us within 14 days from the date your order was shipped. Please review our returns policy for full details